Leisure Services Team Member

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This Job Role will shortly be phased out. We now have a set of alternative jobs with more current information. If you have this as your Current or Target job, you should really switch to one of the more specific versions of this job listed just below:

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Also at this level: Guest Services Assistant, Rides and Activities Operators, Actor, Actresses, Photographers, Entertainer

Salary: £12-18k per year

Job Description

As a Leisure Services Team Member, guests arriving at your visitor attraction or leisure park expect you to ensure that everything meets their expectations.

You could be involved in any number of activities - making sure that guests are safe and secure on mechanical rides such as rollercoasters, bringing history to life as you lead a tour group, or leading a children’s activity where you may play a particular character such as a knight, pirate or cartoon personality. You will need to arrive in good time to set up and test your equipment and the safety features of the rides and activities.

There will normally be a queue of guests waiting to enjoy each activity or attraction. Your job is likely to involve keeping them entertained rather than allowing them to become frustrated, and any complaints should be dealt with quickly. Some of your time may also be spent selling food and drink from the various outlets and kiosks, or working in the gift shop.

The quieter moments of your shift with be occupied with various administrative tasks, such as preparing for an activity, confirming tour arrangements, or completing reports for head office.

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What skills do I need?
 
  • Travel within the UK and abroad
  • Use your knowledge and interest in the arts and culture
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