Leisure Services Operations Manager
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Also at this level: Guest Services Manager, Park Operations Manager, Head of Amusements and Leisure Activities, Senior Operations Manager

Salary: £24-30k per year

Job Description

Your company is providing a leisure experience in a purpose built environment. How well that experience matches the expectation which people have formed from the brochure, their knowledge of the visitor attraction and of your company, depends largely on the support and services they get from your team.

As a Leisure Services Operations Manager, you will oversee all the onsite leisure and entertainment services. This will include the amusements, any mechanical rides (such as roller coasters and dodgems), the children’s character shows (e.g. Bob the Builder) and any other similar activities. Careful preparation is vital, and you will need to check that everything is in place and runs smoothly.

You will do your best to ensure that visitors have the best experience possible at all times - from watching a fantastic historical re-enactment to buying lunch or an afternoon ice cream; from having a hair-raising but safe time on the rides, to purchasing souvenirs from the gift shop before leaving. A strong, professional relationship with your colleagues will often prevent problems from occurring, but any complaints should be acted on quickly.

You must be a capable administrator and communicator, and new members of your team will require training to prepare them for the challenges they face.

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What skills do I need?
 
  • Need to have good business skills
  • Travel within the UK and abroad
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